AI won't replace great salespeople. As one client put it to Amanda Volner: "I need a throat to choke." That might be a harsh way of saying it, but it perfectly describes the value of having a real human relationship. As Amanda and I discuss in the clip below, technology…
Remember When They Said We Wouldn't Have Calculators In Our Pockets? #80sKid #Funny #tech #ai
Employees' expectations for their benefits experience are being set by Amazon, not by other insurance carriers. As Amanda Volner, SFC® shared on this week's Self-Funded with Spencer, we live in a world of on-demand answers and next-day delivery, and that has fundamentally changed what people consider a "good" consumer experience.…
"I can look for something on Amazon and have it shipped to my door tomorrow... so why wouldn't employees want a similar experience with their healthcare?" - Amanda Volner Can artificial intelligence actually make healthcare feel more human? Amanda Volner, AVP of Broker Partnerships at Healthee, joins the show for…
My 3-Day Nightmare With Blue Cross. #Benefits #Health #healthcare
Why Many HR Teams Are "Doomed to Fail". #HR #Leadership
The Reason Big Pharma WOULDN'T Hide a Cancer Cure. #BigPharma #Truth
There Isn't One "Single Solution" For US Healthcare #healthcare #truth #strategy I love this point Matt Scovil made on the podcast: there is no single "silver bullet" that'll fix healthcare. But, as he also shared, that doesn't mean that healthcare is unfixable. The secret isn't one magic bullet; it's a…
I Accidentally Sat Next to My Own Customer on a Flight. #Storytime #coincidence
How does a self-funded health plan grow as an employer grows? It goes from "off-the-rack" to custom-tailored. A 100-employee company new to self-funding often starts with a fairly standard strategy. A 10,000-life employer, however, has the experience, data, and employee population to build a highly-customized health plan, with outside-the-box solutions…
The "Football Team" Model for Healthcare. #Benefits #Teamwork
People Would Rather Clean A Toilet Than Learn About Healthcare #benefits #healthcare 25% of millennials would rather clean a toilet than learn about benefits. 33% would rather hold a screaming baby. Those are funny but telling statistics. For years, the industry has tried to make everyone an "informed healthcare consumer,"…
"Good entrepreneurs fall in love with their solution and their platform, but great entrepreneurs fall in love with the problem." - Matt Scovil Matt Scovil and Nathan Gilchrist of Medify Health, have fallen in love with one of the biggest problems in benefits: nobody wants to engage with them. They…
What Makes Someone Work 100 Hours a Week? #Grind #Success
The 3 Words That Will Make You a Better Salesperson #CareerAdvice #Communication #Sales
The Dangers of a Comfortable Life. #ComfortZone #Success
Tom Petty's Secret to Finding Your Passion. #TomPetty #Passion
The "American Icon" Who Felt Like a Failure. #Success #Mindset
The Organic Way to Find a Mentor. #Networking #Motivation
How a "Lifelong B Student" Outworked Everyone. #CareerAdvice #Success
The Hard Truth About Success "Secrets" #Motivation #Success
What Does Folding Underwear Have to Do With Leadership? Everything. #Military #storytime What does folding your underwear properly have to do with leadership? Everything, it turns out. Scott Millson learned this powerful lesson as an 18-year-old in the Navy. In the clip below, he shares how he asked his Chief…
The 2 Curves That Will Define Your Life. #Philosophy #LifeLesson
The Business Lesson Hidden in "The Sixth Sense". #Success #Filmanalysis
